Richmond's Premier Audio and Video Specialists

Carrying the Best U.S. Made and Hand Picked Imported Equipment

Customer Feedback

Read What Our Customers Have Said About Us

"Have purchased multiple components from Audio Exchange within the last 3 years; and have experienced nothing but the utmost professionalism, forthcoming of information and candied suggestions pertaining to specific applications and installations. Knowledge of sales and service staff are up to date on current and leading edge technologies within the audio and visual fields. There are very few non “big box” store business that have endured the ups and downs of this industry for as many years as the Audio Exchange has and still regards each and every person through the door as a repeat customer. Give them an opportunity to assist you, you will be glade you did."

Rl R

"Knowledgeable staff, and a tremendous variety of quality products. Much better than your average audio store and shoulders above big box retailers."

Alan Booth

"We can not compliment Audio Exchange enough for the professionalism, knowledge, and kindness from Steve and his son, Riley, the two installation technicians. Two years ago we had a sound system installed in our theater room. Then again two weeks ago we had another television in an adjoining room hooked up to the system. Steve and Riley are beyond exceptional. Their expertise and willingness to answer any and all questions far surpasses any professional we have ever had in our home. In fact, I have never met two more honest, respectful individuals in this or any profession who have done work for us. They both are truly an asset to Audio Exchange. To be first class in a profession is outstanding, but to add first class to the character behind these two gentleman, Steve and Riley, is something any business should be proud of. They are truly an asset.

Thank you to Steve and Riley."

Debbie Caruso

"I went in knowing next to nothing. Dave and Steve were SUPER helpful and knowledgeable. They answered all my questions (which I had a lot of), gave me great advice and I ended up getting, what I think, is the perfect set up for what I want/need."

Abigail Wood

"I went in looking for speaker wire and left with a turntable and a bunch of free wires. This shop has tons of stuff including a set of $100,000 speakers that we were able to listen to. I would highly recomend this shop to audiophiles and anyone looking to get a kick ass stereo."

Laszlo Nemes

"I've been slowly improving and adding pieces to my vinyl based Hi-Fi system for several years now. Audio Exchange has been incredibly helpful the whole way through. The sales teams is knowledgeable and and friendly and they have a real passion for music. They have always been willing to help me figure out what I'm after and make recommendations that work within my budget. I love having a shop like this in Richmond where I can go and actually hear what I'm buying and make a decision based on my ears. Highly recommended!"

Jacob Thornton

"This is the best place to go for Sonos equipment. Go here to buy anything audio related, and make sure you ask for Dave. He'll hook you up, and if they don't have it he'll drive around town to find it for you. Thanks, Dave!"

Colin Healy

"Donnie and Dave were very nice to work with and I would highly recommend going to see them for any type of home audio equipment. They have a wide range of good quality equipment for all levels of "experience." I will definitely be returning in the future."

William Wild

"Went in to buy some bookshelf speakers, and we got to test them on a really nice system hooked up with a record player. The guys there were really cool and helpful, and the place itself is loaded with cool stuff. Enjoyable visit."

Dylan Garner

"I have been going to Audio Exchange for my Audio/Visual needs since the 1990's. All of my equipment came from them. Dave, Donnie, Steve et al. are experts in the industry and continually offer the best products in the industry at multiple price points with excellent customer service and even installation and set-up options. They also specialize in vinyl and turntables. Don't go buy garbage at the Big Box stores! Support a local RVA business that's been doing it right for decades!"

Sean C. – Glen Allen, VA

"Donny and Dave did a great job getting me a reasonable system for my home. Sundae the installer was very good, set the system up. I love the Sonus to stream music."

Tim S. – Richmond, VA

"Over the past 4 years I have been a customer with great results. I have a top notch rig that sounds great, I feel like I'm at home at the store, they take great care of me and my equipment. Best audio experience I've had in all my years in Richmond!They sell amazing equipment and don't pressure me to buy anything.They have gear for all levels of music lovers and turned me onto vinyl and listening to records again and I must say I'm hooked,nothing sounds as good as vinyl!!!"

Rick M. – Richmond, VA

"The best place in Richmond to buy a turntable!!"

Donny S. – Richmond, VA

"In a day and age where everything's online, there's something in the experience of a storefront that just cannot be matched. In this case, it was Donny and the guys at Audio Exchange. I came in looking to put together a nice component stereo system within a budget. Donny did an incredible job of listening to my situation and wants and piecing together a system that has been an extreme pleasure to listen to.

Where Audio Exchange got it right for me was:

  • Awesome selection of high end equipment
  • Equipment that could fit any budget (from ramen noodles to filet mignon)
  • Knowledgable staff
  • A patient staff that never made me feel rushed or out of place
  • Great listening rooms
  • Passion for delivering great sound

I looked around and really couldn't find anyone else standing in this arena around Richmond. I'm glad I found these guys and will be making my future audio purchases with Audio Exchange!"

Jacob S. – Richmond, VA

"I came into Audio Exchange first a few months ago looking to get a turntable since I was thinking about exploiting my brother's amazing record collection. I did a lot of research online about which TT I should get and they AE had both I was interested in. I settled on the Pro-Ject Carbon after talking to several of the guys there, including Donnie and one of the owners, Dave. You could tell how passionate these guys were about vinyl, and audio in general, right from the bat. There was no agenda, other than making me a happy customer. They were happy to sell me an entry level TT, even thought there were others in the store going for 10x the price of the Pro-Ject. Turns out Dave and I had a lot of the same musical interests and he hooked me up on some pretty sweet new vinyl, even giving me a $10 coupon to a local record store. Sweet! Well, it turns out my vinyl "experiment" took hold, and how. I've since been back more times than I can count and have ended up upgrading nearly my entire system. Every guy who works there is friendly and helpful, without fail. They all have an incredible knowledge of HiFi and are never condescending or aloof, as high end audio shops can be. Overall, I couldn't be happier with my experiences with AE."

Adam G. – Mechanicsville, VA

"I am a vinyl collector and I was recommended to visit Audio Exchange to upgrade my system. I arrived with a good base of knowledge but was overwhelmed with the wealth of information I learned. Donny & Dave took the time to show me everything from the top-of-the-line on down. No pushy salesmanship, just the facts and how much one is better than another. The final decision was mine, and they stood by all the products that they showed me. Once we discussed, space, needs, budget, we created a new system that was in my price range, incredible quality, with upgrade options when necessary, that I couldn't be happier with. Once assembled, it was like listening to records for the 1st time, the improvement from what I had was staggering. I would recommend everyone drop by and have a chat with them, you will learn so much in a short time and I assure you that you will be pleased with what you purchase from them. Seeing and testing product live by professionals is unmatched in the marketplace, skip looking online and come to Audio Exchange. And they sell vinyl too."

Rob S. – Henrico, VA

"I have been moving and getting settled into my new home over the past year. One important thing on my to-do list was to have my audio/video system properly installed and set up.

Donny at Audio Exchange put me in touch with their install team. I set an appointment for Sundae to come out to consult exactly what I wanted. When he arrived we went over each piece of gear I purchased here at Audio Exchange and how we could maximize its use for home theatre/2 channel stereo listing/Digital Streaming/even vinyl playback. I wanted my system to do everything.

A couple of days later when the team arrived (Sundae and Harold) they measured the wall space for mounting my TV and hiding the cords behind the drywall. Once the tv was wired and hung the next step was to make sure each and every piece of gear was hooked up properly. They went through the entire checklist and hardwired everything.

I though the team did an incredible job of customer service and took the time to discuss each and every step along the way. I was extremely happy overall with the entire team. Thanks Donny, Sundae, and Harold. Great Customer Service...you've earned 5 stars!"

Jimmy P. – Henrico, VA

"I was referred to Audio Exchange by a co-worker and after a few quick phone calls I realized it was worth the drive from Virginia Beach to Richmond to buy my next AVR from them. Donnie knew his stuff and did not try to oversell me at all, even when I was a little eager to spend money on a new gadget.

After spending a few minutes explaining what I already owned and how I planned to use it, they picked several models within my budget and did not push me to buy anything else.

I appreciate the level of knowledge as well as the low pressure/no BS selling method.

Although it is 2 hours each way, I will definitely come back here for future purchases."

Colin Eliot

"I've been slowly improving and adding pieces to my vinyl based Hi-Fi system for several years now. Audio Exchange has been incredibly helpful the whole way through. The sales teams is knowledgeable and and friendly and they have a real passion for music. They have always been willing to help me figure out what I'm after and make recommendations that work within my budget. I love having a shop like this in Richmond where I can go and actually hear what I'm buying and make a decision based on my ears. Highly recommended!"

Jacob Thorton
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